Recalled Ring Video Doorbell (second generation). Business Insider reports that Amazon-owned Ring is recalling 350,000 smart doorbells in the United States following reports of multiple doorbells catching fire resulting in eight people receiving minor burns. “The safety of our customers is our top priority,” says a Ring spokesperson. Around 350,000 of the devices were sold in the two countries, the vast majority of them in the U.S. Ring has subsequently released a Ring Video Doorbell 3, which also has a removable battery, but isn’t included in the recall. CR does not endorse products or services, and does not accept advertising. The new Ring Video Doorbell Wired looks svelte compared with its bulkier, battery-powered siblings. According to the U.S. Consumer Product Safety Commission, the video doorbell’s battery can overheat when the incorrect screws are used for installation, posing fire and burn hazards. You may opt-out by. Ring Video Doorbells recalled due to 'fire and burn hazards' Ring, the Amazon-owned maker of smart home security equipment, is recalling 350,000 of its video doorbells after reports of the devices catching fire. Ring video doorbells are the latest gadget to be recalled for fire safety. You can enter your doorbell’s serial number on Ring’s recall support page to see if it’s affected. According to a message tweeted by Ring on Tuesday, the doorbell’s battery is at risk of heating up and catching fire if it’s punctured … 2.) Copyright © 2020, Consumer Reports, Inc. Like us on Facebook to see similar stories, Los Angeles County orders extra $5 an hour in 'hero pay' for grocery workers, NYC Pride is back! The recall is for the Ring … Customers do not need to return their devices.”. Ring has issued a recall over its second generation video doorbells as the batteries can overheat, potentially causing fires or burns. According to the notice, Ring has … 350,000 units of Ring's second generation video camera doorbell have been recalled by the company. according to the Consumer Product Safety Commission. Ring recalls 350,000 doorbells due to fire hazard The US Consumer Product Safety Commission said there have been eight reports of people being burned from the recalled doorbell… Ring will donate 1,000 Ring Video Doorbell devices at no cost to residents. Around 350,000 Amazon Ring video doorbells are being recalled over fire and burn hazards from overheating batteries caused by incorrect installation. Customers do not need to return their devices.”, I have been a technology writer and editor for more than 20 years. 1.) The safety notice concerns the second generation Ring doorbell, ... A new warning within the instructions cautions owners that using the wrong screw risks a "potential fire hazard". The Ring Video Doorbell 2 was the first in the range to include a removable battery, rather than having to remove the entire doorbell to charge the device. By … Although the CPSC called the issue a "recall," it does not mean the video doorbells themselves have to be returned or fixed. If you don't use these specific screws, Ring warns customers that they could "damage the battery during installation, create a fire hazard, and be seriously injured." In a notice filed with the Consumer Product Safety Commission, users are … . Ring will provide a Ring Protect Basic subscription for the life of the device received as part of this program at no cost to residents. Step Sixteen - Secure your Ring Doorbell Re-attach the faceplate, then use the included screwdriver to drive the small security screw into the bottom of your Ring Doorbell. This article will cover commonly asked questions about the Video Doorbell Pro 2. Check the back of your Ring 2nd Generation doorbell for … The Ring Video Doorbell 2 is a fire risk . Ring has recalled 350,000 of its second-generation video doorbells, saying they can pose a fire hazard that could potentially cause injury or property damage. To report a dangerous product or product-related injury, go to SaferProducts.gov. Where can I order the Video Doorbell Pro 2? You may also see a press release, social media posts or other external … Ring officials say the problem arises when wood screws are used in place of the short security screws that are included with the video doorbell. According to the U.S. Consumer Product Safety Commission, the video doorbell’s battery can overheat when the incorrect screws are used for installation, posing fire and burn hazards. All Rights Reserved, This is a BETA experience. Product affected: Ring Video Doorbell (2nd Generation) with model number 5UM5E5. This recall involves Ring Video Doorbell ... to the possibility of a consumer using the wrong screws and putting the battery at risk of failure and creating a fire hazard. I was assistant editor of The Sunday Times’ technology section, editor of PC Pro magazine and have, I have been a technology writer and editor for more than 20 years. The Ring logo is printed on the bottom front of the doorbell and the model and serial numbers are on a label on the back of the doorbell and the other packaging. “The video doorbell’s battery can overheat when the incorrect screws are used for installation, posing fire and burn hazards,” the recall notice, … By Ricky Ochs Published Nov 12, 2020 The doorbells were sold in satin nickel and venetian bronze colors. Updated Nov 11, 2020; Posted Nov 11, 2020 . We have and continue to work cooperatively with the CPSC on this issue, and have contacted customers who purchased a Ring Video Doorbell (2nd Gen) to ensure they received the updated user manual and follow the device installation instructions. Ring has put out a recall for the 2nd Generation Ring Video Doorbell (Model Number 5UM5E5) due to potential fire and burn hazards. Customers who use the supplied screws or don’t use the battery because the bell is hard wired should not suffer a problem. Show full articles without "Continue Reading" button for {0} hours. Consumer Reports is an independent, nonprofit organization that works side by side with consumers to create a fairer, safer, and healthier world. Connect with friends faster than ever with the new Facebook app. When these doorbells are installed using incorrect screws (not the ones included in the packaging), the doorbell’s battery can overheat and catch fire. Note: CAUTION! That may have contributed to the risk of burns, with customers potentially handling damaged battery cells directly. Kids Off The Block, a Roseland nonprofit, is lauded for giving to youth and families in need — food, clothing or refuge from the streets in the … Ring sends in-app announcements to users through Neighbors when local public safety agencies start using the app. “We have and continue to work cooperatively with the CPSC on this issue, and have contacted customers who purchased a Ring Video Doorbell (2nd Gen) to ensure they received the updated user manual and follow the device installation instructions. "The video doorbell's battery can overheat when the incorrect screws are used for installation, posing fire and burn hazards," the notice said. Watch TODAY All Day! The Doorbell Pro and “Pro Power Kit” worked perfectly for 21 months before this happened, so that tells me that this is a hardware failure and not a case of hooking everything up incorrectly. Additional minor burn reports have been made as well. Hazard identified The Ring Video Doorbells (2nd Gen) come with both security and wood screws for installation. Approximately 350,000 doorbells sold in the U.S. and 8,700 sold in Canada come with a potential fire hazard linked to the devices’ batteries according to a notice by the … Utilizing radar technology, the Ring Video Doorbell Pro 2 can allow homeowners to pinpoint when and where a motion event begins with an aerial view. Microsoft and partners may be compensated if you purchase something through recommended links in this article. The Ring doorbell named on the CPSC safety notice was sold at electronics and home goods stores across the U.S., and online at Amazon and Ring, between June 2020 and October 2020. It seems the video doorbell’s battery can overheat when certain screws are used for installation, posing fire and burn hazards. Ring Video Doorbell Fire Hazard Recall: What You Need To Know Ring has announced a recall involving its second-generation Video Doorbell due to reports of fire and minor burns related to the device. Sold at: Amazon.com, Ring.com, as well as electronics and home goods retailers across the country, from June 2020 to October 2020 for $100. On Tuesday, Ring issued a recall for about 350,000 video doorbells due to a potential fire risk. The fault seems to occur when customers use the wrong screws to fit the doorbell. Ring. Our Active Agency Map allows users to search either by zip code, address or visually by zooming into a region or city to see if their local public safety agency is using Neighbors. The update affects certain units of the $99 Ring Video Doorbell 2nd Generation, released earlier this year. T+A Unveils Its New Caruso R Music Center With Optional Matching Speakers. If the wood screws are used in place of the security screws during installation, the battery can be damaged and may overheat, posing a potential fire or burn hazard. Hit me up if you’ve got a tech story that needs breaking at barry@mediabc.co.uk. Ring, Amazon’s home security unit, revised installation instructions for roughly 350,000 video doorbells, as well as 8,700 units sold in Canada, because of a potential fire hazard… The U.S. Consumer Products Safety … 350,000 units of Ring's second generation video camera doorbell have been recalled by the company. The update only affects units of this doorbell with specific serial numbers. A spokesperson for Ring said: “The safety of our customers is our top priority. The battery of the Ring Video Doorbell (2nd Generation), model number 5UM5E5, "can overheat when the incorrect screws are used for installation, posing fire and burn hazards… Amazon-owned Ring has recalled a model of its smart video doorbell because it poses a potential fire hazard. Amazon 's Ring subsidiary is recalling 350,000 Ring doorbells following reports that the devices may be a fire hazard. I am a consumer tech expert writing about Windows, PCs, laptops, Mac, broadband and more. Using any other type of screw could damage the battery and create a potential fire hazard. This causes a problem with the battery, presumably a puncture, which has resulted in “minor property damage” and “eight reports of minor burns”. Ring will cover the installation cost associated with the donated device. (NEXSTAR) – Amazon’s Ring is recalling roughly 350,000 doorbells due to fire hazard after the company received multiple reports of injuries and property damage, according to the U.S. Consumer Product Safety Commission.. Approximately 350,000 doorbells sold in the U.S. and 8,700 sold in Canada come with a potential fire hazard linked to the devices’ batteries according to a notice by the U.S. Consumer Product Safety Commission (CPSC). But take a look at the specs and not much seems new. Ring Video Doorbell Fire Hazard Recall: What You Need To Know; Ring Video Doorbell Fire Hazard Recall: What You Need To Know. U.S. Consumer Product Safety Commission About 350,000 of the video doorbells were … Nvidia RTX 3060 Vs RTX 3060 Ti: Which Should You Buy? ... Ring Recalls Doorbell Cameras Due to Fire Hazard. Our doorbell transformer is fully operational and reads at a steady 19.3V 3.) The Ring Video Doorbell Pro 2 is Ring's premium doorbell with advanced features. Purchases, Refunds, and Warranties. Opinions expressed by Forbes Contributors are their own. Ring has announced a recall involving its second-generation Video Doorbell due to reports of fire and minor burns related to the device. Using the incorrect doorbell screws, which were included with the product, resulted in some doorbells igniting and minor property damage. I’ve also appeared as a tech pundit on television and radio, including BBC Newsnight, the Chris Evans Show and ITN News at Ten. WASHINGTON — Ring on Tuesday recalled about 350,000 of its doorbells after it learned some batteries can overheat when incorrect screws are used to install it. According to the CPSC, there are 85 reports of doorbells installed using incorrect screws, with 23 incidents resulting in doorbells that ignited and caused minor property damage and 8 incidents of minor burns. Note: For your safety, use only the short security screws under the faceplate. The recall is taking place in the U.S. and Canada. Ring has already released the revised installation instructions, which you can view here. So far, Ring has received about 23 reports of the doorbell catching fire and leading to property damage. Ring Amazon-owned Ring has recalled a model of its smart video doorbell because it poses a potential fire hazard. Ring, Amazon’s home security unit, revised installation instructions for roughly 350,000 video doorbells, as well as 8,700 units sold in Canada, because of a potential fire hazard… - If you use the wrong screws to secure the Video Doorbell, you could damage the battery during installation, create a fire hazard, and be seriously injured. By Ricky Ochs Published Nov 12, 2020. Ring, the Amazon-owned manufacturer of internet-connected home devices, on Tuesday issued a recall for its second-generation video doorbell camera because of a risk of fire … Organizers unveil theme, plans for this year’s events: ‘The Fight Continues’. According to Ring… Ring's $60 Video Doorbell Wired is the best cheap doorbell cam. I was assistant editor of The Sunday Times’ technology section, editor of PC Pro magazine and have written for more than a dozen different publications and websites over the years. The recall applies to more than 350,000 devices sold on Amazon and the Ring website between June and October of this year, according to a notice published by the U.S. Consumer Product Safety Commission. The doorbell is prone to overheating when the incorrect screws are used for installation. How to contact the manufacturer: Call Ring at 800-656-1918. Is your Ring video doorbell on the recall list over fire, burn hazards? If you purchased and installed a Ring doorbell in the past few months, you might want to inspect yours for potential fire risk. Amazon's smart-home brand Ring has recalled some of its second-generation video doorbells after reports of fire and burn hazards. Ring has updated its installation instructions for the device to minimize the risk of customers using incorrect screws. Customers can check if their specific model is affected by entering its serial number here. It offers 1080p HD video (the Ring … Ring, Amazon’s home security unit, revised installation instructions for roughly 350,000 video doorbells, as well as 8,700 units sold in Canada, because of a potential fire hazard, according to the Consumer Product Safety Commission. The fix: Download the new installation instructions and make sure your doorbell is properly installed with the two short security screws provided by Ring. Consumer Reports has no financial relationship with advertisers on this site. The problem is, Ring's procedures with law enforcement agencies will … If your doorbell is not part of the recall based on its serial number (more info below), or if you installed your doorbell correctly, there is no risk. Consumers with a Ring Video Doorbell may be affected by a recent product recall. 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The problem: When installed with incorrect screws, the batteries of the affected doorbells can overheat and create a fire hazard. The Video Doorbell Wired is avail able on Ring.com and at many fine retailers. The Video Doorbell Pro 2 offers 3D Motion Detection, 1536p HD Head to Toe video, Two-way audio, Bird'Eye View. © 2021 Forbes Media LLC. Utilizing radar technology, the Ring Video Doorbell Pro 2 can allow homeowners to pinpoint when and where a motion event begins with an aerial view. “The video doorbell’s battery can overheat when the incorrect screws are used for installation, posing fire and burn hazards,” the recall notice, … The company is recalling the Ring Video Doorbell (2nd Generation) - commonly referred to as the Ring Video Doorbell 2 - because of the fault. Using the wrong screws to install the doorbell can lead the battery to overheat, posing fire and burn hazards, according to Ring. A recall notice released by the Consumer Product Safety Commission says that the second generation of the Ring Video Doorbell, model number 5UM5E5, is being recalled because the "video doorbell’s battery can overheat when the incorrect screws are used for installation, posing fire and burn hazards." If you recently purchased a Ring Video Doorbell, take note.About 350,000 of the smart video doorbells are being recalled for potential fire and burn risks.
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